Contact us

If you have any question, please contact us:service@graphichic.com. Our response time is 12-24 hours. Thank you!

BEFORE CONTACTING US, PLEASE BE SURE TO READ THE FOLLOWING:

We're receiving a very high volume of orders, it can take anywhere between 10-30 days to deliver the packages. We're 100% transparent about it and have mentioned it on all our product pages.
Because of the high demand, it is taking us a longer time to input the tracking codes to our servers, so if your orders are not being tracked, please do not worry, your packages are being shipped. We're working tirelessly to fix this and provide a better experience.
You can only cancel your order within 24 hours of you placing an order. 

Be sure to include as much information as possible in your email, post or tweet so we can get back to you as soon as possible.

Contact Us by service@graphichic.com

Company Name:JICHANG TRADING CO., LIMITED

Address:ROOM A1, 11/F WINNER BUILDING,36 MAN YUE STREET, HUNG HOM,KOWLOON,HONG KONG